Is this on your statement? 

Your Online dating services company

Top Query of the Day

"Why does my bank statement have a charge for"


“Why am I being charged?”

Your bank statement is showing a payment for an online dating service that you have subscribed to. The subscription may automatically renew

Please visit your membership page for details of prices, packages and payment methods in your area.

Log into your account, go to your “Membership” page and amend your membership. Our helpful support team will send you an email directing you to a form where you can cancel your membership.

As a VIP member you will get a lot more out of the site, including unrestricted message options, access to all media, unlimited photo uploads, private chat in the chatrooms, appearing high in search results and access to enhanced search features.

To stop billing from a mobile phone provider please text STOP to 89595.


Please be aware that all chargebacks are thoroughly investigated and may result in you being added to a blacklist with our processor. This will complicate future online purchases. Denying a purchase that you have made is a criminal offence and an investigation, leading to heavy fines or other legal action, could be made against you. False claims of fraud can also have a direct effect on your credit rating. If you have any questions or concerns, please contact us to clarify any matters.

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“I am trying to pay. Why is my card being declined?”

“How can I pay for membership”

“How do I cancel my subscription?”

“I pay via my mobile phone provider. How do I cancel?”

“What are the benefits of VIP Membership?”

Online transactions can be subject to enhanced scrutiny. Please contact your bank and ask them to approve the transaction.

Ambiance-ltd.comis operated by Ambiance Ltd.
Businesslabs, Level 1,Dun Karm Street, Birkirkara, BKR 9037, Malta

Ambiance Ltd operates an online dating service that delivers a premium social network for members around the world.

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